Age and Ageing, Vol 28, 433-440, Copyright © 1999 by British Geriatrics Society
P Pound, C Sabin and S Ebrahim
BACKGROUND AND PURPOSE: Patients on stroke units have better outcomes but
it is not known why. We investigated the process of care on a stroke unit,
an elderly care unit and a general medical ward. METHODS: Comparison of the
three settings was by non-participant observation of 12 patients in each.
Data were analysed using multi-level modelling methods. RESULTS: Stroke
unit patients spent more time out of bed and out of their bay or room, and
had more opportunities for independence than patients on the medical ward.
There were more observed attempts on the stroke unit than on the general
medical ward to interact with drowsy, cognitively- or speech-impaired
patients. Stroke unit patients spent more time with visitors. Most of these
aspects of care were also found on the elderly care unit, where patients
also spent less time asleep or 'disengaged', more time interacting with
nurses, and were given appropriate help more often than those elsewhere.
Stroke unit patients received less eye contact, were ignored and treated in
a dehumanizing way more frequently and had more negative interactions or
activities than those elsewhere. CONCLUSIONS: We have identified some
aspects of the process of care which may help explain the improved outcomes
on stroke units. These aspects were also observed in the elderly care unit.
ARTICLES
Observing the process of care: a stroke unit, elderly care unit and general medical ward compared
Department of Primary Care and Population Sciences, Royal Free Hospital School of Medicine, London, UK. p.pound@umds.ac.uk
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